Talk to us.
Real humans answer within 24 hours, Mon–Fri SGT. WhatsApp is fastest. Email is best for anything with photos attached or that needs a paper trail.
Orders, preview questions, refunds, replacements, partnerships, press.
dylan@chord.gift →
Fastest for order status, urgent delivery questions, photo-quality questions.
+6582200034 →
What we can help with
- Orders & delivery— order status, tracking, change of address, Father's Day deadline questions
- Photo & preview— "is this photo good enough?", preview not loading, want to swap photo before production
- Refunds & remakes— production error, transit damage, "the finished piece doesn't match the preview"
- Privacy & data — photo deletion, account deletion, GDPR / data export requests
- Partnerships & press — write to charlie@chord.gift for strategy, press, collaborations
By role
- dylan@chord.gift — orders, support, preview questions, refunds, general inquiries
- charlie@chord.gift — strategy, press, partnerships
- edin@chord.gift — supply chain, production planning
chord
6 Raffles Quay, #14-06, Singapore 048580
UEN: 202245757M